VA Medical Center Urgent Care Center, Perry Point, MD

This major renovation restructured the Primary Care Clinic, applying current medical best practices, using the Patient Aligned Care Team (PACT) Model. The functional layout includes the Primary Care functions, various Specialty Care functions, as well as the Urgent Care Clinic all located in Building 361 on the Perry Point campus. The renovated UCC will provide separate and secure mental health holding and screening areas to address both safety and privacy needs.

The PACT Space Module represents a significant change in VA’s approach to the environment of care for the delivery of Primary Care Services to our Nation’s Veterans. VA’s transformation of care to PACT, a Veteran-centric, medical home model of care, required a new space planning and design paradigm. This new facility contains planning and design concepts that support the patient centered care delivered and illustrates concepts for creating functional, efficient, nurturing, pleasing, and adaptable environments for our Nation’s Veterans, as well as those who serve and honor the Veteran patients.

The design included design of the lobby to accommodate general reception, secondary veteran waiting area and other uses, redesign of the Primary Care Clinic Waiting and check-in area, provide additional offices, provide separate and secure mental health holding and screening areas to address both safety and privacy needs in the urgent care clinic, space to accommodate additional offices and other potential uses for ambulance bays, restructure Sterile Processing Service (SPS) area to bring space and utilities up to current design standards.